Become a Customer Service Representative.
Be the nice customer service representative you’ve always wanted to chat to!
Remote Job: Hybrid
10-year Growth: 4%
#CustomerServiceJob #LotsOfJobsAvailable
Some Training Program Options
Be the nice customer service representative you’ve always wanted to chat to!
Remote Job: Hybrid
10-year Growth: 4%
#CustomerServiceJob #LotsOfJobsAvailable
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Pros:
No Experience? No Problem
Problem Solving Skills
You Will Develop Interpersonal Skills
Hybrid/Remote opportunities
Cons:
You May Have to Work Irregular Shifts
There is a Lot of Responsibility
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Some Training Program Options
💰 Program Cost: $17,000
⏱️ Training Time: 7 months
✔️ Program Type: Certification
📍 Program Location: Mission Valley East
⭐ Rating: 4.1 out of 5.0